What We Collect and Why We Collect It
When you create an account, we collect your name, email address, phone number and the payment method you register — whether that is bKash, Nagad or Rocket. This is necessary to process deposits and withdrawals, verify your identity and keep your wallet secure. We also collect
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device data: your browser type, operating system, IP address and session activity. This helps us detect unusual login patterns and protect your account from unauthorised access. If you contact our support team, we retain the conversation so we can follow up accurately. Transaction records tied to
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your bKash, Nagad or Rocket payments are kept for as long as required by applicable financial and legal obligations in your jurisdiction. We do not sell your personal information to third parties. We share data only with payment processors, identity verification partners and, where required, regulatory
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bodies — and only to the extent needed to operate your account lawfully. Your use of this platform and the protections available to you depend on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.